Free Delivery & Installation Across Sydney

Free Delivery & Installation Across Sydney

Elevate Your Home with Lux Casa Full-House Customization

Elevate Your Home with Lux Casa Full-House Customization

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Terms & Conditions

1. Acceptance of Terms
By accessing and using LUXCASA (domain: luxcasa.com.au), you agree to comply with these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, please refrain from using our website and services.
2. Product Information
We strive to ensure that product information on our website is accurate. However, due to the unique nature of furniture products (such as natural wood grain variations and handcrafted details), actual products may differ slightly from the images. All dimensions, colors, and materials are for reference only; the physical product shall prevail.
3. Pricing & Payment
Prices are subject to change without prior notice. The price confirmed at the time of order placement shall be the final price. We accept various payment methods, including credit cards and bank transfers. All payments are processed in AUD.
4. Order & Delivery
  • Order Confirmation: We will send an order confirmation email upon receiving your order.
  • Delivery Time: Estimated delivery times are provided in the order confirmation email. However, actual delivery may be subject to production schedules, logistics, and other uncontrollable factors.
  • Delivery Scope: Currently, we only deliver within Australia.
  • Shipping Fees: Calculated based on order value and delivery address. Fees will be displayed during checkout.
5. Return & Exchange Policy
  • You may return or exchange defective products within 7 days of receipt.
  • Custom-made furniture (products tailored to your specifications) is non-refundable unless defective.
  • Items must be returned in original condition with intact packaging.
  • Customers are responsible for return shipping costs unless the issue is caused by us.
6. Intellectual Property
  • Website Content: All content on this site, including text, images, designs, and trademarks, is protected by intellectual property laws. Unauthorized reproduction or modification is prohibited.
  • Trademarks: LUXCASA and related logos are registered trademarks. Use without permission is strictly prohibited.
7. User Conduct
You agree not to:
  • Engage in illegal activities or violate these terms.
  • Use automated tools (e.g., bots, crawlers) to access or disrupt the website.
  • Attempt to compromise security systems or engage in unauthorized access.
  • Distribute malware, spam, or harmful content.
8. Disclaimer
  • We strive to maintain website functionality but are not liable for service interruptions or data loss due to force majeure or technical issues.
  • Our liability for direct or indirect damages arising from website use or product purchases shall not exceed the purchase price.
9. Privacy Policy
We respect your privacy. Please refer to our Privacy Policy for details on data collection and usage. By using this site, you consent to our practices as outlined.
10. Governing Law & Dispute Resolution
Disputes shall be resolved through amicable negotiation. If unresolved, either party may submit the matter to the appropriate court.
11. Amendments
We reserve the right to modify these terms at any time. Updated terms will be posted on the website. Continued use of the site constitutes acceptance of such changes. We recommend reviewing this page periodically.
12. Cherrycom

Company name: Cherrycom Worldwide SL
VAT number: B01965813
Company address: Magallanes, 28 - 45870 Lillo (Toledo), Spain
(this is not a returning address)

13. GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the law of Spain.

 

If you have questions about these terms, please contact us:
122 O'Riordan Street Mascot NSW 2020
Telephone: +61408587463